Privacy Policy


Effective Date: 30/06/2025

At Lady Loafella, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. INFORMATION WE COLLECT

Contact Information
Name, email address, phone number

Order & Visit Information
Order history, visit frequency, reservation details

Digital Information
IP address, browser type, device information, and how you interact with our website

2. HOW WE USE YOUR INFORMATION

  • To process orders and manage reservations
  • To communicate offers, updates, and order confirmations
  • To improve our services and customer experience
  • To ensure compliance with safety and operational regulations

3. DATA SHARING AND CONFIDENTIALITY

We do not sell or rent your personal information. We may share data:

  • With your consent (e.g., for loyalty programs or marketing communications)
  • To comply with legal obligations
  • With trusted service providers (e.g., payment gateways or delivery partners) under confidentiality agreements

4. SECURITY MEASURES

  • Secure servers and data encryption
  • Regular system updates and vulnerability checks
  • Staff training on data handling and privacy

5. YOUR RIGHTS

You have the right to:

  • Access and review your personal data
  • Request corrections or deletions
  • Withdraw consent for marketing communications at any time

6. COOKIES AND ONLINE TRACKING

Our website may use cookies to:

  • Enhance your browsing experience
  • Understand how users interact with the site

You can manage cookie preferences through your browser settings.

7. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we may notify you during your next visit or via email.

Contact Us
If you have questions or concerns about your data, feel free to contact us:
Lady Loafella
Email: ladyloafella@gmail.com
Phone: +91 9207 111777
Website: https://ladyloafella.com